During the health crisis, fintech Pretto pilots its hypergrowth with Supermood.
Our clients : Crédit Agricole Normandie-SeineHow to manage its transformation in a context of crisis Covid-19?
Crédit Agricole in figures
Supermood has been essential to our teams during this health crisis. With its solution, we can see very quickly the strengths and areas for improvement in our organizations, allowing us to make quick adjustments and anticipate action plans where necessary.
Listen to employees' feelings and needs regarding their employee experience
Compensating for the lack of agility of the annual survey
Steering and monitoring the company's transformations, ensuring a balance of attention between customer and employee experience
Faced with the Covid-19 context, provide remote support to all the teams in the various departments
The ergonomics of the platform, easy to use.
Quick understanding of results and analysis.
Anonymization of responses, for honest feedback and reliable data.
Administration and processing of satisfaction surveys that goes from a few days for the annual survey to a few minutes with Supermood.
The employee Net Promoter Score (eNPS) is complementary to the IER.
“Previously, it took several days to administer a QWL survey and to set it up, whereas today it can be a few minutes, a few hours, to administer a Supermood survey. So it's a huge time saver for the teams in charge.”
Impact of Supermood
Internal feedback culture, with +38,000 opinions expressed via the platform.
Complementary commitment metric to the IER.
Employee participation in transformations and social dialogue.
Optimized management of the health crisis, with refocused internal communication during the first confinements.
Testimonials in the Banking-Insurance sector
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