Services
The QUODAGIS group pilots the continuous improvement of its organizational performance with Supermood.
Our clients : The Barrière Group
Mobilize your teams to succeed in your transformation7000employees surveyed
+78 000opinions expressed
+13eNPS points
(employee Net Promoter Score)
+27 000Shared SuperLikes
The Barrière group in figures
1992 - birth of the group
7000 employees
50 institutions deploy Supermood in France and Switzerland
The interest of Supermood is to be able to bring up a certain number of subjects, and from there, identify areas for progress that we will transform into action plans.
André DecoutèreHR Director of the Barrière Group
The issues
Good understanding of the transformation strategy through feedback.
Symmetry of attention employee experience / customer experience.
Common language between all the entities of Groupe Barrière.
Cohesion and recognition among colleagues.
Why Supermood
Ergonomics of the platform, easy to use, even for employees who are not connected.
Quick understanding of results and analysis.
Personalized and anonymized internal survey campaigns.
Progressive deployment to all employees after a pilot project conducted in 13 Group establishments.
Administration and processing of satisfaction surveys that goes from a few days for the annual survey to a few minutes with Supermood.
“To make an employee happy is to make a customer happy. And to make an employee happy, the most important thing is to ask and answer questions. Supermood is the ideal tool.”
André DecoutèreHR Director of the Barrière Group
Impact of Supermood
Internal feedback culture, with +78,000 opinions expressed.
Continuous monitoring of the symmetry of attention between the employee experience and the customer experience.
+27,000 SuperLikes shared, strengthening the company's cohesion and culture.
Testimonials in the Services sector
Témoignages dans le secteur des Services
Services
Grant Thornton France is continuously improving its employer brand with Supermood.
Retail
Following its major merger, Fnac Darty is building its new corporate culture with its 26,000 employees and Supermood.
